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100% SATISFACTION
GUARANTEE
You can buy with
confidence from DiscountArtOutlet.com, knowing that you are protected by the
best on-line custom framed return policy. We offer our customers a 100%
Satisfaction Guarantee---no questions asked return policy. If you are not
satisfied with your custom framed art please call us at 1-989-285-1188 or
email us at support@discountartoutlet.com to get a Return Ticket authorization (RTA)
within 30 days of receipt of your order. We can refund you by crediting your
card, giving you store credit, or exchanging your returned item for a
different oneyou choose! All credit card refunds will be processed within 48
hours of the safe arrival of your framed art to us. Please do not attempt to
return you framed art without a Return Ticket authorization. After you have
received your RTA here are some guidelines to follow:
- Use the original packing materials & make
sure the framed art is safely secured.
- Enclose a copy of your packing slip or
- On a full piece of paper write your name,
phone number, & email.
- Use packing tape to seal the box seams.
- Legibly write your RTA number on the return
label
- We recommend you use UPS or FedEx shipping
services to ship your return.
- Make sure you package is insured.
(All damage claims need to be made within 3
days upon receipt of the order.) Please visit our
FAQ's & Policies
page for more information.)
We know you want the best deal possible on your quality framed artwork. If,
by chance, you stumble upon a better deal on a competitor's website & you have
yet to make your purchase, please email us & provide us with a link to the
artwork. Upon verification that it is the same exact product (the rules above
apply) we will beat their price by 20%.
The utmost care has gone into creating your custom framed creation by
professional framers. In the event that we have made a mistake, once it has
been verified via a digital image, we will correct our mistake & work with you
to resolve the error.
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